We will get in touch with you directly once we have received your refund or exchange request. If approved, we’ll immediately refund the cost of the item(s) involved to your original payment method, or ship out the replacement(s) requested. Please remember it can take some time for your bank or credit card company to process and post the refund, but we’ll be on it immediately. If more than 15 business days have passed since we’ve approved your return, please get in touch with us so that we can help you figure out how to help you.